Reference

What You Agree To When You Use ko5000

These terms set out the rules that apply to your account, your deposits through DANA, OVO, or GoPay, and how we handle your access to the lobby.

Account eligibility appliesDANA · OVO · GoPay coveredLocal law governs accessUpdates notified via accountContact us to raise a dispute
ko5000 What You Agree To When You Use ko5000
TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat widget from your account dashboard any time you have a question about how a specific term applies to your deposits or withdrawals.

Email Support

Send a written query to our support address for formal term-related requests, account disputes, or requests to review how your data is handled.

Account Help Centre

The Help Centre inside your account covers common term questions — eligibility, payment scope, and what to do if access is restricted in your region.

ACCOUNT PROTECTION

How We Protect Your Account and Data

Data Handling

We store only the account data needed to process your DANA, OVO, or GoPay transactions and verify your identity. We do not sell your data to third parties.

Cookie Use

Cookies keep your session active and remember your lobby preferences. You can adjust cookie settings from your browser at any time without losing your account.

Account Security

Your account is protected by OTP verification on every login. If you notice unusual access, contact support immediately and we will lock the account while we investigate.

Data Requests

You may request a copy of the data we hold on your account, or ask us to correct it, by contacting support via email. We respond within a reasonable timeframe.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your account rights, payment scope, and what to do if you disagree with something.

Yes. Every transaction you make through DANA, OVO, or GoPay on your account falls under these terms, alongside each wallet provider's own user agreement.

We send a notification to your registered account before any material update takes effect. Check your account inbox regularly, especially after logging in from a new device.

Access depends on local law. If your region restricts this type of service, your account may be limited. We recommend checking what is permitted where you are before depositing.

We retain only the data required by applicable law after closure. You can request details of what we keep and for how long by contacting our support team via email.

Contact us through live chat or email with your account details and the specific term or transaction in question. We will review and respond within a reasonable period.

Yes. These terms apply to all accounts opened where access is permitted under local law, including players in Yogyakarta and other supported regions across Indonesia.